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Our platform starts with the employee experience at the center of everything we do, but we also pay attention to business needs by aligning our programs to a company’s unique needs.
We believe results speak for themselves. We are actively helping to create memorable employee experiences for over 380 organizations across the globe. Just a few of the many engagement success stories include companies such as Southwest Airlines and White Castle.
Southwest Airlines came to us for help because although they had a culture that was all about gratitude, there was no single place where recognition activity was housed, and there wasn’t a common currency to recognize employees. They wanted a recognition program that was impactful and consistent, with the ability to track spending and access to real-time reporting.
To help solve for their pain points, Inspirus customized a platform specific to SWA’s needs that centralized recognition and incentive programs into one tool. SWAG, or Southwest Airlines Gratitude, now allows employees to send and receive recognition, and earn points that they can turn into rewards such as gift cards, merchandise items, tickets to events and more.
White Castle was in search of a program to measure team member performance that linked with recognition and incentive programs. They came to us for help, and in turn, we created a fun contest that motivates White Castle’s team members to create memorable moments year-round, known as R.O.C.K. the Castle Games. The program measures success across multiple categories including friendliness, product quality, speed of service and more.
The success of the program was overwhelming as team members achieved 100% scores in quality and met the goals across many categories. The results also helped White Castle ensure that it is providing consistent service and quality to its patrons.