Program Maturity Matrix Assessment
In less than 10 minutes, our self-guided tool will help you identify areas that need attention along with helpful resources to move you toward your goals!
Strategy
My organization has a published mission, vision and values.
My organization has a formal program (or programs) in place to reward employees with intangible recognition*.
*Verbal and/or written praise in acknowledgment of individual or team achievement
My organization has a formal program (or programs) in place to reward employees with awards*.
*Cash or tangible items for individual or team achievement
My organization’s recognition program is centralized across the whole enterprise (runs through one department or team).
My organization assesses and revitalizes our rewards and recognition program on an annual basis
Leadership
The executive leadership team at my organization fully supports the rewards and recognition program.
There is at least one executive that leads the vision for my organization’s rewards and recognition program.
There is a department or team that manages the rewards and recognition program for my organization. (i.e. HR Department)
My organization’s team culture celebrates inclusion and diversity.
Leadership or management sets any metrics or performance goals surrounding employee retention or employee satisfaction.
Workforce Segmentation
My organization’s rewards and recognition program takes into consideration the differing professional goals, expectations, and unique characteristics of each generation*.
*Boomers, Gen X, Millennials, Gen Z
The rewards that my organization offers appeal to a diverse workforce*.
*Diverse in age, skill level, values, etc.
My organization manages the different generations within our workforce differently.
For example: Your employees are trained differently, you communicate with them differently, and you deliver communications to them differently.
My organization manages all our employees in a fair and equitable way no matter their level, geographic region or length of service.
Education & Training
All managers within my organization have been onboarded to fully understand our rewards and recognition program.
New employees are educated about the organization’s rewards and recognition program during onboarding.
All managers within my organization have adopted the rewards and recognition program tools and use them regularly to recognize their employees.
All managers within my organization support the rewards and recognition program, understand how it translates into employee engagement and thus business success
All managers within my organization have access to rewards and recognition program data and understand its usage.
There are inconsistencies between different managers and how they administer recognition to their employees.
Technology
My organization has an enterprise-wide technology platform for rewards and recognition in place today.
All employees are able to send and receive intangible recognition* through an enterprise-wide technology platform.
*Verbal and/or written praise in acknowledgment of individual or team achievement
All managers are able to send and all employees are able to receive and redeem tangible rewards* through an enterprise-wide technology platform.
*Cash or tangible items for individual or team achievement
Our redemption platform offers employees numerous reward choices, including gift cards and merchandise
My organization’s enterprise-wide technology platform for rewards and recognition is accessible for all employees regardless of language, connection speed, device, or operating system.
Reporting & Data
My organization uses reporting tools to collect data about our rewards and recognition program
My reporting tools are incorporated into my technology platform.
My organization uses an outside provider to analyze my data and provide insights.
My organization uses data gathered from the program and survey(s) to optimize our rewards and recognition program.
i.e. increase adoption, awareness, improve participation
Communication
My organization communicates with employees about the rewards and recognition program at least 6 times a year.
My organization uses consistent messaging templates when communicating with employees.
My organization’s managers are trained to use change management tactics when they communicate with our employees.
My organization uses different channels (email, chat, text, face-to-face) when communicating with the different generations of our workplace.
My organization includes visual components when communicating to employees about the rewards and recognition program.
For example: branded photos, video, gifs
Engagement & Measurement
My organization has conducted an employee satisfaction/engagement survey in the last 12 months.
My organization compares the data collected from the technology platform with employee survey results.
My organization’s rewards and recognition platform has a survey embedded within the tool.
My organization turns the data from the program into actionable insights (predictive analytics).
My organization calculates an ROI on the rewards and recognition program.
Budget & Finance
My organization funded a rewards and recognition program during the past 12 months.
My organization has an annual budget for a rewards and recognition program.
The rewards and recognition program budget is managed by one team.
Different teams and departments administer their budgets differently.
I have enterprise-wide visibility into all spend for rewards and recognition budgets.
