This national organization provides insurance, investing and banking services to members of the U.S. military. The cornerstone of their recognition strategy is to inspire, motivate and recognize employees on day-to-day, informal and formal bases. With 36,000+ employees across multiple companies and 105 recognition programs in place, developing a cohesive strategy was critical.
Inspirus helped the organization create two key documents: an enterprise recognition guide, which outlined discretionary vs. non-discretionary activities and summarized compliance regulations; and a playbook, which gave admins a common structure and process for all programs. Using these comprehensive policy documents, we partnered to define an overall recognition strategy and structure for current initiatives, and a future roadmap.
Thanks to the structure provided by the detailed policy documents, employees received 86,694 day-to-day recognition moments, 190,129 informal recognition moments and 7,318 recognition nominations in 2020, across 19 formal nomination programs. It’s no secret why 89% of their employees say it’s a great place to work!