Diamond H Named to HRO Today's Annual Bakers Dozen List for Employee Recognition and Incentives Service Provider
Firm Ranked Third on Prestigious Industry List
FORT WORTH, Texas (September 23, 2008) — Diamond H, a leading provider of total recognition and service award programs, has been named as one of the top three leading employee recognition and incentives service providers in the September issue of HRO Today Magazine.
The list — called the Annual Baker's Dozen List — is based on customer survey feedback data in which "quality of service is always the most heavily weighted category," according to the magazine.
"We're greatly honored to be ranked number three on this prestigious list of industry leading reward and recognition companies," said Diamond H Chairman and Chief Executive Officer Pete Chambers. "This is the first year we've been honored, and to have placed so high on the list shows that the industry is recognizing the value of our technology-based reinforcement, recognition and reward (R3) solutions."
The company's latest industry innovation is its Inspirus™ Technology suite of products that can centralize an organization's R3 programs to simplify management and control costs.
Inspirus™ Technology serves as the foundation for Delta Airlines' award-winning MyDeltaRewards program, which was a featured case study in the September issue. "Inspirus enables Delta to deploy more than 25 employee recognition programs that have been shown to generate substantial employee participation and value to the business," noted Diamond H President Michael Cobb.
"It's the most recent demonstration of our leadership in applying cutting edge technology to workforce performance management solutions. Being named to HRO Today's Baker's Dozen list is a tribute to the leadership team who developed Inspirus™ and to our clients who entrust us with their R3 programs," he added.
According to the magazine, the development of the Baker's Dozen list is the "result of a multistep process" that includes an initial identification by the editorial staff of "true comprehensive recognition and rewards service providers" who are then asked to identify contacts at customers to take part in the survey. In addition, the magazine's staff identifies other buyers to participate in the survey.
"Individual rankings are determined based on point assignment and weightings of questions and a predetermined algorithm that calculates the overall score based on breadth of service, size of programs offered, and quality of services," noted the magazine.
Diamond H has programs at work in more than 350 organizations supporting more than one million enterprise users and providing millions of recognition impressions annually. Diamond H has utilized the knowledge of its industry experienced thought leaders to pioneer cutting-edge recognition concepts for personalizing service awards and web-based total recognition administrative services.