The Inspirus Blog

The Holistic Employee Experience

Posted by Mia Mends

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4/12/17 7:30 AM

shutterstock_380118571.jpgHuman resources professionals and forward-thinking companies know that employees are the foundation of culture, and their everyday experiences are key to the organization’s success. It’s why Inspirus has always focused its mission and business purpose on the employee experience, and we are now seeing the rest of the industry pivot from employee engagement to employee experience.

When companies address their employees’ experience, from the front line to the corner office, it improves quality of life and builds mutual trust and loyalty. Here at Inspirus, our definition of employee experience is as comprehensive as the integrated platform that we provide.

We deliver high-value software and service solutions that help clients elevate their employee experience throughout the entire spectrum of the employee journey, from the day they are first welcomed through the celebration for their years of service on their last day.

Our commitment to successful outcomes drives everything we take to the marketplace, and we mirror it in our own workplace. We aim to bring joy to work, one experience at a time, and we’ve been recognized for our achievement of that mission with multiple industry and corporate awards. Just this month we learned that Inspirus has once again been recognized as one of the “Best Companies to Work for in Texas.”

We seek to influence the employee experience — for our own employees as well as for our clients — through our six Quality of Life dimensions:

  • Recognition – All factors that contribute to an individual feeling truly valued
  • Health and Well-being – Promoting a healthy lifestyle through a well-balanced diet and exercise
  • Personal Growth – Everything that allows an individual to learn and make progress
  • Physical Environment – Factors that contribute to the comfort of individuals and make them feel safe
  • Social Interaction – Factors that strengthen bonds among individuals and facilitate access to culture and entertainment
  • Ease and Efficiency – Factors that impact an individual’s ability to carry out activities with ease, efficiency and minimal interruptions

Employee engagement requires getting back to the basics of human interaction while utilizing today’s technology to make connections and relationships scalable across large groups of people. It can’t be a quid pro quo arrangement … “We’re going to be nice to you at work so you’ll stay here longer and work harder.” It’s simply about doing the right thing, and being authentic about it, because employees know when it’s being forced or borne out of ulterior motives.

When employees feel valued, they enjoy coming to work, they invest in building meaningful workplace relationships and they connect to the company’s mission. It’s been proven that these things drive performance, so let’s focus on cultivating workplaces where employees want to come, stay and give their best.

In our view, the employee journey transcends the workplace. Quality of life also means integrating life outside of work. We understand the importance of health and well-being, family and community in our employees’ lives, so we strive to connect those broader perspectives to the employee experience. This is achieved through a healthy respect for family and personal life, opportunities for social interaction and workplace activities that promote well-being and community service.

Finally, we reinforce our brand and reputation by ensuring that our stakeholders (employees, clients and partners) experience us as both a caring and accessible local partner and an economically, socially and environmentally responsible corporate citizen.

We believe the key to a successful organization is a truly holistic approach to the employee experience, supported by a strong commitment to quality of life. It’s working for us, and for our clients.

Topics: employee experience, human resources, employee journey, quality of life, Employee Engagement, work-life balance